ParcelControl

Free to use, always · No subscription, ever · Pay only for shipments

For businesses

For business

For businesses

Where a business runs its shipping

One dashboard for every shipment, your own carrier accounts, and a claims engine that chases the money you are owed.

Everything in one place

Everything in one place

Shipments, multi-parcel orders, VAT invoices and saved addresses, with track, label and send again on every row.

Bring your own carriers

Bring your own carriers

Connect Royal Mail, DPD, Evri, UPS, FedEx, DHL Express or Parcelforce and ship on your own rates, with no margin taken by us.

We file the claim, you lift nothing

We file the claim, you lift nothing

Report a problem and we pursue it with the carrier, with proof of postage and evidence attached, through to settlement.

£0 a month no tier, no trial, no card to cancel

How the free model works

Free of subscription, and here is why that is honest

We earn the difference between the rates we buy at and the price you see. Nothing else, unless you deliberately choose an extra at checkout.

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No monthly fee

No paid tier on the site, the Shopify app or the WooCommerce plugin.

Your rates stay yours

Bring your own carrier accounts. No margin from us, and we still do the work.

The true cost, up front

Surcharges are in the price, not on a later invoice. Re-rates passed on at cost.

Connect your shop

Shopify, WooCommerce, BigCommerce and Squarespace, all live. Orders arrive ready to ship, and no connector is required.

Regulated goods respected

Built for healthcare suppliers: restricted items, batteries and customs handled, not guessed.

UK company, UK support

Registered in England and Wales. Email answered by a person in Leeds.

Send your first parcel today

No account needed to see prices. Sign in only when you are ready to book.

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Answers

Questions people actually ask

If the answer you need is not here, email info@parcelcontrol.co.uk and a person will reply.

Is it really free?

There is no subscription and no minimum volume. You pay for the shipments you book, and we earn the difference between the rate we buy at and the price you see. If you connect your own carrier accounts we take nothing at all on those shipments.

Do I need an account to get a price?

No. Quoting and comparing are public. You only sign in at the point of booking, because a label needs an address and a payment.

What happens if my parcel is lost or damaged?

Report it from your dashboard and we file the claim with the carrier and chase it for you. Damage should be reported within 24 hours and the packaging kept. Carrier deadlines are strict, so tell us early rather than waiting.

Can I use my own courier accounts?

Yes. Connect Royal Mail, DPD, Evri, UPS, FedEx, DHL Express or Parcelforce and we quote your negotiated rates alongside ours, with no margin added to yours.

How does the recommendation choose?

It scores every service that can carry your parcel on true cost including surcharges, speed, handover and cover, then shows the winner with the reason in plain English. It never hides a cheaper option, and you can pick any service on the list.

What can I not send?

Cash, weapons, drugs, live animals and hazardous goods among others, and some items travel only under conditions, such as lithium batteries inside equipment. The full list is on our prohibited and restricted items page, and we check what you declare at booking.

Do you handle customs for international parcels?

Yes. We collect the customs detail, generate a real commercial invoice and use commodity codes from the official gov.uk Trade Tariff, never invented ones.

Which shops can I connect?

Shopify today, WooCommerce next. Orders arrive with the recipient and parcel filled in, and booking pushes the tracking number back to the order. You can also type or import an order without any connector.